Shipping policy

Shipping Policy

Welcome to NoviCurve. We are dedicated to providing you with the best shopping experience and ensuring your items arrive safely and efficiently. Please read our shipping details below:

1. Order Processing Time
* Orders are typically processed within 1 to 3 business days (excluding weekends and major holidays) following payment confirmation.
* Once your order has shipped, you will automatically receive a tracking number via email to monitor your package's journey to your door.

2. Shipping Time & Delivery
* Due to our international fulfillment and supplier network, standard delivery usually takes between 7 to 15 business days to most destinations.
* Minor delays may occasionally occur due to custom clearance procedures or peak holiday seasons, but we always work hard to ensure your order arrives as quickly as possible.

3. Shipping Costs
* Shipping fees are calculated based on the delivery destination and are displayed transparently at checkout before payment completion.
* Keep an eye out for our ongoing promotions, as we frequently offer free shipping on qualifying orders!

4. Damaged or Lost Packages
* If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging so we can assist you right away.
* If you do not receive your package within the estimated delivery window, please reach out to us so we can investigate with the courier and resolve the issue.

Shipping Policy

Welcome to NoviCurve. We are dedicated to providing you with the best shopping experience and ensuring your items arrive safely and efficiently. Please read our shipping details below:

1. Order Processing Time
* Orders are typically processed within 1 to 3 business days (excluding weekends and major holidays) following payment confirmation.
* Once your order has shipped, you will automatically receive a tracking number via email to monitor your package's journey to your door.

2. Shipping Time & Delivery
* Due to our international fulfillment and supplier network, standard delivery usually takes between 7 to 15 business days to most destinations.
* Minor delays may occasionally occur due to custom clearance procedures or peak holiday seasons, but we always work hard to ensure your order arrives as quickly as possible.

3. Shipping Costs
* Shipping fees are calculated based on the delivery destination and are displayed transparently at checkout before payment completion.
* Keep an eye out for our ongoing promotions, as we frequently offer free shipping on qualifying orders!

4. Damaged or Lost Packages
* If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the product and packaging so we can assist you right away.
* If you do not receive your package within the estimated delivery window, please reach out to us so we can investigate with the courier and resolve the issue.